FAQS

 


Shipping Information 

Terms & Conditions

Privacy Policy

CHRISTMAS DELIVERY

All online orders needing delivery before Christmas must be placed by 5pm on Wednesday 18th December 2019. This does not include Rural delivery which will need to be ordered by 5pm Wednesday 11th December 2019. Pickup in store will be available until 1pm Tuesday 24th December.

 

 

Do you ship internationally?

 

Yes! There is an $18 fee for non-tracked international postage or $30 fee for tracked international postage. Shipping can take between 5-10 working days internationally.

 

What is your returns policy?

 

Please see our Returns Policy

 

How does Laybuy work?

 

Laybuy lets you receive your purchase now and spread the total cost over 6 weekly automatic payments. Interest free.

  1. Simply select Pay by Laybuy at checkout.
  2. Returning customers only need to confirm the order to complete the purchase.
  3. New customers can sign up at checkout and start using Laybuy today.
  4. Your order is processed immediately and your payment schedule is established.
  5. Only a sixth is due today and the rest is split over 5 weekly automatic payments on the day of the original purchase.

Visit the Laybuy website for more info 

 

How do I know my denim sizing?

 

Please refer to below sizing chart

 

How long will my Gold Plating last?

 

Gold plating naturally wears off over time, to make it last never use any soaps or chemicals while wearing gold plating, including washing hands.

See Meadowlarks care instructions for more information.

 

What is the quality of the Gold Plating?

 

Our gold plated jewellery has a thin layer of 9 carat gold on top of sterling silver.

Gold Plating can wear off over time - to have your jewellery replated, please contact us for a quote. Use non-abrasive cleaning materials. If a cleaning substance is too strong it may remove the gold.

Do not let your jewellery come into contact with nail polish removers, perfume or hairspray. Do not wear gold plated jewellery on a day to day basis, that way you will enjoy them for much longer. Frequently clean in a mild dishwashing liquid diluted in water. Use of a polishing cloth or strong jewellery cleaner is not recommended.

 

And Stirling Silver?

 

Keep silver jewellery away from harsh chemicals like household cleaning fluids as they create abrasions and reduce the lustre of the metal. Cleaning silver jewellery is best done with a professional jewellery cleaning product. Thoroughly dry your silver jewellery after exposure to water.

 

Where is my Meadowlark Jewellery made?

 

Meadowlark jewellery is primarily made in our Auckland, New Zealand based workshop. One of our five jewellers will be making your piece especially for you.

A small selection of our styles are also manufactured offshore.

 

What is my ring size?

 

Your ring size is not related to your clothing size and we don’t recommend you guess your size!

We recommend going to your local jewellery store to get sized correctly or come in store to have a sizing done.

If you are buying a gift choose either for women: small (5.5), medium (7) or large (8.5) and for men: small (8.5), medium (9) or large (10.5)