Yes, there is a $20 fee for tracked postage to Australia with NZ Post for all purchases. Shipping can take between 5-10 working days. Signature is required on delivery.There is a $40 fee for tracked postage to all other International Destinations with NZ Post for all purchases. Shipping can take between 5-10 working days. Signature is required on delivery. Please note we have to increase this due to the Covid-19 impact.
Courier within New Zealand is FREE! Please allow 2-3 working days for your package delivery through Post Haste, you can expect an email from us once your parcel has been sent with your tracking details. Signature is required on delivery. You may experience delays with Rural Delivery.
Not all items are stocked in both stores, to see where the item you are looking at is located, add to cart, go to checkout (no login required) and select pick up in store - it will then display below where that item is available
Yes! We offer returns on full price items. Discounted/Sale and Lingerie items however are non-refundable. You can find our full Returns Policy HERE.
Get in touch and we will assess the best way to proceed. In most cases the item can be repaired to its original condition however if this is not the case we will replace the item based on the warranty term of the item. If none of the above is an option we will refund.
Meadowlark will repair any manufacturing fault at no cost within 6 months of the purchase date. Proof of purchase is required. Manufacturing faults do not include: Chipped, cracked or broken gemstones. Broken chains. General wear and tear including rings that have bent out of shape or oxidised. Plating that has worn off.
Leather Goods | Eyewear are under warranty for 12 months from purchase date. Proof of purchase is required. Manufacturing faults do not include: Scratches to leather, discolouration due to fading, scratches to lenses.
Clothing Items are under warranty for 6months from date of purchase. Proof of purchase is required. Manufacturing faults do not include stains, stretched/shrunken items or items that have not been washed according to the care label. Holes where items has been tucked and caught on belt buckles. Holes from snags.